Three-tier lockdown system.

The government’s new rules have created a three tier system with increasing restrictions depending on the designated alert level.

The “medium” alert level – which will cover most of the country – will consist of the current national measures, which came into force on 25 September.

The “high” alert level will reflect many current local interventions, but there will now be consistency across the country.

The “very high” alert level will apply where transmission rates are causing the greatest concern, based on an assessment of all the available data and the local situation.

Medway is currently medium risk

This means that there is no change to the current restrictions that we’re following. We must continue to follow the guidelines to keep ourselves, our friends and family and each other safe.

  • continue to follow the rule of 6 when seeing friends and family indoors or outside (it is illegal to see larger groups)
  • pubs, bars and restaurants must continue to close by 10pm
  • continue social distancing from anyone not in your household
  • wear face coverings in shops, shopping centres, public transport and when visiting council buildings
  • wash your hands regularly throughout the day (a thorough wash = 20 seconds)
  • if you have a coronavirus symptom (a new cough, high temperature or a loss of taste and smell), stay at home and book a test online or by phoning 119


Coronavirus has not gone away. By working together we can prevent more cases and keep Medway safe.

Our staff continue to go above and beyond to provide the best service and care possible to meet people’s needs even in these challenging times.

The government has announced further measures to address the rise in coronavirus cases in England.

What are the latest changes in England?

Boris Johnson said the new measures would probably stay in place for the next six months.
  • People should work from home wherever possible
  • Face masks compulsory for bar staff and non-seated customers, shop workers and waiters
  • Limit on guests at weddings reduced from 30 to 15
  • Plans to allow fans to return to sporting events paused
  • “Rule of six” now applies to indoor team sports
  • Fines for not wearing masks or following rules increased to £200 for first offence
 For further information visit.

Thank you

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From all at White Cross Care a big thank you for the all cards and gifts received from clients and family.

Thank you to all our carers for always going above and beyond and providing the best possible care.

Heather Campbell, Head of Care.


A day in the life of care worker


At White Cross Care our care workers have a wide range of different skills and duties to help and improve people’s standards of living.

Our Care Assistants work on the front line helping individuals to overcome the everyday difficulties they face.

There are a wide range of duties, washing, dressing, and maintaining their hygiene, as well as helping them with basic day-to-day or tasks like paying bills.

Our care assistants like to get to know the clients personally and providing them with emotional support and company, which contributes positively to their wellbeing.

Our carers can start early and often the client will need help getting out of bed. They may have arthritis or another condition that makes doing this themselves difficult.

Bathing and dressing are common morning activities for our care workers to help clients feel as good as possible when starting their day.

In the mornings we will cook breakfast and this is a good time to catch up with the client.

For many of our client’s housework can be a difficult task we will take the opportunity to do basic housework for our clients. Even simple tasks such as vacuuming, making the bed or washing the dishes can make a huge difference to their day.

At lunchtime our carers will prepare wholesome meals for our clients who are unable to prepare food themselves. Eating a healthy meal is so important to maintaining a healthy lifestyle. The client may need help with their shopping and our carer will collect essential items from the local supermarket.

Our carers may help clients with daily activities, they could be as simple as going for a short walk or taking laundry to the laundrette.

At night our carers will cook dinner, help them with medication, help them with going to the toilet, or take a bath.

It is often a long day for carer’s so it is important to unwind and relax at the end of the day.


We would like to welcome to the team our new senior carer Louise Savill.

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My name is Louise and I am the new Senior Carer/ Team leader for White Cross Care in the Chatham Branch. I have worked in the Health and Social care sector for 12 years, I started my career as a Care Assistant in a Nursing Home and soon realised this was the sector I wanted to progress in. I knew I wanted to help others and to improve the quality of life of the individuals who I cared for. I decided to gain my NVQ level 2 and 3 and my QCF level 5 in Health and Social. I worked my way up from a Carer to a senior, to a deputy manager and then I worked as a Registered Manager for 5 years. I have worked for various companies and within different settings such as Residential Care homes, Nursing Homes, Extra Care schemes and within domiciliary Care.  

I decided to join White Cross as I have recently relocated to the area, I am excited to work within a company with such a good reputation and I have already been made to feel so welcome by the team. 

Stay safe in the heat


It will be another hot weekend with temperatures reaching 30 Celsius, or higher, in central, southern and some northern parts fo England. Southest England will be hotter with temperatures reaching 34 to 37.

The highest temperature reached so far this year is 37.8 Celsius, recorded at Heathrow on July 31st.

It’s easy to become dehydrated or overheat when it’s hot outside. Make sure you’re drinking plenty of fluids. Aim to drink 6 – 8 glasses of liquid a day, and more if it’s hot. Eat a balanced diet to help your body replace any salt you lose by sweating.

GOV.UK have published heatwave plan for england

You can find the latest weather info at



Obesity matters

Obesity matters – it affects our health, our life chances and our self-esteem. It makes the work of the NHS and care services more difficult. It is a pressure on the economy.

@PHE_UKs Professor John Newton blogs on why obesity must be tackled:

Home Care Rainham

White Cross Care

At White Cross Care, we provide home care services to people who live in Rainham who need it and pride ourselves on offering excellent home care services at a fair price.

Our services will allow you to maintain independent living or it can be used for support with rehabilitation following illness or discharge from the hospital.

We offer a personalised service when it comes to our home care services, meaning that the service has been completely tailored to your needs.

What we do

Currently we provide care for people in Rainham who have complex care needs through either illness or disability. We also give care and support to people who need palliative care and end of live care, with us providing nursing care if we are required to do so.

Our team can offer personal care to individuals who use our services. The personal care that we can offer includes daily tasks such as washing, dressing and continence care. Our team are also able to assist with medications and prescriptions and can help with daily activities such as shopping, laundry or paying bills.

Our staff

The care staff that we employ all satisfy our rigorous recruitment criteria and they have a natural aptitude for care. They all share our ethos – to be caring, compassionate and have a willingness to learn.

Ar White Cross Care we train and support each of our staff members, this ensures that they are meeting the standards that we set at our agency. To further ensure that our staff members are meeting the standards that we set, we monitor and supervise our team.

Contact us

To find out more about what we can offer to you or your relative in Rainham, simply give us a call today on 01634 888 625 or 07914024308.



Home Care Chatham

At White Cross Care we have been supporting people to remain in their own home and to access their community since we were first established several years ago. We have gained an excellent reputation in the time that we have been providing home care to people in Chatham, making us a reliable agency that you can trust.

We offer a comprehensive range of home care services to people in Chatham, including:

  • Care for those who have complex care needs through disability or illness
  • Care and support with palliative care and end of life care, with nursing if it is required
  • Assistance with medications and prescriptions
  • Assistance with personal care – washing, dressing and continence care
  • Assistance with day to day activities – shopping, laundry and paying bills

All of our staff members have been trained to the highest level and they have been employed by us specifically because they share our ethos of being caring, compassionate and willing to learn. Our staff members are supported to ensure that they deliver the standard of care that you expect and they are also managed and supervised regularly to ensure that our standards are being met.

When you choose to use our home care services you can expect there to be a full assessment of the care needed. This consists of:

  • A holistic assessment of need that involves devising relevant care plans that include nursing care interventions
  • Care planning
  • Referral on to other agencies or services if required to do so
  • Continence care/catheter management
  • Bowel and bladder management
  • Disease specific assessments
  • Manual handling assessments
  • Nutrition assessment/PEG management
  • Palliative care
  • Pain assessments
  • Personal hygiene
  • Risk assessments
  • Teaching
  • Wound care
  • Diabetic care
  • Eye care
  • Medication management
  • Terminal care/bereavement care
  • Pressure area care
  • Advice on diet and fluid intake
  • Immunisation and vaccinations

If you live in Chatham and are interested in the home care that we can offer for either yourself or a family member then we’d love to hear from you. Just get in touch with us today for more information on what we can offer.


Home Care Medway

Here at White Cross Care we provide personalised home care and a domiciliary service that is dedicated to the well-being of people in their own home in Medway.

For people it is important that they can be independent in their own home, we aim to not only promote that independence but also maintain it so that you and your family can enjoy your quality of life comfortably.

Whether you are looking for help with day to day activities or you need more complex care at your home, we have a service that will suit your exact needs.

The services we offer include:

  • Complex care needs through illness or disability
  • Care and support with palliative care and end of life care with nursing care if required
  • Assistance with personal care for example washing, dressing and continence care
  • Assistance with medications and prescriptions
  • Practical help with day to day activities for example shopping, laundry and paying bills


When we are providing home care services in Medway, we will carry out an assessment so that we can make sure that we are giving the proper care.

The full assessment stage will involve:

  • Holistic assessment of need, with us devising relevant care plans
  • Care planning
  • Referring onto other services or agencies if required to do so
  • Continence care/catheter management
  • Bowel and bladder management
  • Disease specific assessments
  • Manual handling assessments
  • Nutrition assessment/PEG management
  • Palliative care
  • Pain assessments
  • Personal hygiene
  • Risk Assessments
  • Teaching
  • Wound care, this includes leg ulcers
  • Diabetic care
  • Eye care
  • Medication management
  • Terminal care/bereavement care
  • Pressure area care
  • Giving advice and fluid intake
  • Immunisation and vaccinations


If you or your relative lives in Medway and you would like to discuss home care then just get in touch with us today.